Privacy Policy
Information We Collect
Depending on how you use Renuvait, we may collect:
- Contact information, including your name, email address, telephone number, and mailing or project address
- Project information, including renovation type, budget range, timeline, property details, photos, preferences, and messages
- Professional or business information submitted by contractors, designers, and other partners
- Communications, form submissions, appointment requests, reviews, and customer-support inquiries
- Technical and usage information, including IP address, browser, device, referring pages, cookies, and interactions with our website or advertisements
How We Use Information
We may use information to:
- Respond to inquiries and provide requested information or support
- Help match homeowners with relevant independent renovation professionals
- Review and manage contractor or referral-partner applications
- Schedule consultations and communicate about projects, services, appointments, and account activity
- Send marketing communications when you have provided the required consent
- Operate, personalize, analyze, secure, and improve our website, advertising, and services
- Prevent fraud, enforce our terms, and comply with legal obligations
How We Share Information
We do not sell personal information for money. We may disclose information:
- To independent contractors, designers, service providers, or referral partners when needed to respond to a project request or provide a service you requested
- To vendors that support hosting, analytics, advertising, scheduling, customer relationship management, communications, payment processing, or security
- To professional advisers, regulators, law enforcement, or other parties when required by law or reasonably necessary to protect rights, safety, and security
- In connection with a merger, financing, acquisition, sale, or transfer of all or part of our business
Independent renovation professionals have their own privacy practices. Please review their policies before sharing additional information directly with them.
SMS and Mobile Messaging Privacy
If you opt in to receive text messages, we may use your mobile number to send project follow-ups, appointment reminders, service updates, and promotional messages consistent with the consent you provided.
Consent to receive text messages is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. We may send a final confirmation after an opt-out request.
Cookies and Analytics
We may use cookies, pixels, and similar technologies to keep the website functioning, understand usage, remember preferences, measure advertising, and improve our services. You may adjust browser settings to limit cookies, although some website functions may be affected.
Data Retention and Security
We retain information for as long as reasonably necessary for the purposes described in this policy, including legal, accounting, dispute-resolution, and security needs. We use reasonable administrative, technical, and organizational safeguards, but no online system can be guaranteed completely secure.
Your Choices
You may unsubscribe from marketing emails using the link in the message and opt out of text messages by replying STOP. You may also contact us to request access to, correction of, or deletion of personal information, subject to applicable law and permitted exceptions.
State Privacy Rights
Residents of certain states may have additional privacy rights, which can include rights to know, access, correct, delete, or obtain a copy of personal information, and to opt out of certain targeted advertising, sales, or profiling. To submit a request, contact us using the information below. We may need to verify your identity before completing a request.
Children's Privacy
Renuvait is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Third-Party Links
Our website may link to third-party websites or services. We are not responsible for their content, security, or privacy practices.
Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new “Last Updated” date.